FAQ

Frequently Asked Questions (FAQs) ❓

1. What products does ELITRA GADGETS sell?
We offer a wide range of consumer electronics including smartphones, laptops, home appliances, accessories, and smart home devices.

2. Are your products genuine?
Yes, all our products are 100% original and sourced from trusted brands and suppliers.

3. How do I place an order?
Simply browse our store, select your desired product, add it to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

4. What payment methods do you accept?
We accept secure payment options such as bank transfers, debit cards, and other available payment methods at checkout.

5. How long does delivery take?

• Within Abuja: 1–3 business days

• Outside Abuja: 3–7 business days

6. Do you offer nationwide delivery?
Yes, we deliver across Nigeria.

7. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number to monitor your delivery.

8. What is your return policy?
We accept returns for defective or incorrect items within a specified period. Please contact our support team for assistance.

9. What should I do if I receive a damaged product?
Kindly contact us immediately with proof (photos or videos), and we will resolve the issue as quickly as possible.

10. How can I contact customer support?
You can reach us via phone, email, or our social media channels. Our support team is always ready to assist you.

💡 Still have questions? We’re here to help—feel free to reach out anytime!